Luxury watches and jewellery brands offering home delivery services in KL

Luxury watches and jewellery brands offering home delivery services in KL

Just in time

Text: Kelly Lim

Image: Tiffany & Co
Image: Getty Images

Special occasion coming up or looking for a timeless piece to add to your existing collection? Your favourite watches and jewellery brands have got you covered––from home!

You've read our shopping 411 to all things luxury fashion during Phase One of the National Recovery Plan, so what of watches and jewellery?

Well, the same rules apply: With most of the retail sector reopening under new SOPs, only those fully vaccinated (this means 14 days after your second dose of Pfizer, AstraZeneca, or Sinovac / 28 days after one dose of Johnson & Johnson or Cansino), and armed with their masks and digital vaccination certificates are allowed to make in-person visits. But for those who'd rather make the most of technology and stay comfortably at home, we got you covered. Read on:  


Tiffany & Co.

Tiffany & Co. Malaysia has a live chat function on, available daily from 9am - 7pm, to connect you directly to a Sales Professional (SP) as you browse new collections and signature pieces from home. Aside from that, you can also reach out directly to the stores by calling their respective numbers (Pavilion store: 03 2142 6282 / KLCC Store: 03 2163 2088) to get in touch with SPs for a more personal shopping experience.

The luxury jewellery brand offers complimentary delivery for all items nationwide, with no limit to the amount spent. Depending on your location, you can also experience the joy of receiving the iconic blue box right at your doorstop on the same day. Fully vaccinated individuals wanting to visit stores in person can do so from 11am – 7pm daily.

Van Cleef & Arpels

To shop the luxury jewellery Maison, you can browse their product offerings via and place an order with an ambassador via 1800 817 949 from Monday to Saturday at 10am – 7pm. Complimentary shipping is offered across all of Malaysia.


All three Bvlgari stores in Pavilion, KLCC and The Gardens are currently open from 11am – 8pm daily, however you can shop their glittering pieces online with complimentary delivery via WhatsApp: Bvlgari Pavilion (+60 12 998 7682) and Bvlgari The Gardens (+60 12 998 7638). 

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Pop by in-store as Cartier's Pavilion boutique has reopened with limited operating hours from 12pm – 6pm daily or request for a personal appointment via this form here. Alternatively, the brand continues to offer home delivery across Malaysia with Cartier Ambassadors available to support you. Whether you need assistance with your orders or style advice and gift ideas, their team of experts can be reached at +60 32 303 5088 from 10am – 8pm from Monday to Saturday and 10am – 6pm on Sunday. 

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Browse Piaget's extensive collections of watches and jewellery via their online website, then place an order via the phone at +60 32 142 0810. Delivery comes complimentary with the option of 14-days return. You may also pay a visit to their virtual boutique here or drop by in-person at their Pavilion location, which has reopened from 12pm – 6pm daily. 

Audemars Piguet

Discover the world of Audemars Piguet online here. The brand currently does not offer home delivery services but you can plan an appointment at their Kuala Lumpur boutique, which is currently open from 11am – 7pm daily. Call +60 32142 8151 or email [email protected] for more info. 

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Whether you want to browse the latest collections or read up on how to preserve your Omega, the brand's website will have you covered. For remote delivery via courier service, you can make enquiries by calling up your nearest boutique or via the website (heads up, you'll need to create an account to benefit from exclusive services here). Alternatively, their boutiques at The Gardens, Pavilion and KLCC have reopened to fully vaccinated individuals from 10am – 8pm daily and the brand also offers valet or pick-up services at the mall entrance if you're not fully vaccinated yet. 


While you can browse the range of Chopard's current collections via their website, the brand is also listed on Pavilion's social e-commerce on Facebook and have been granted an e-commerce licence by the Malaysian Trade Ministry. Check out their current offerings here and contact the sales associate via WhatsApp here. Home delivery is provided after payment via a direct bank-in has been confirmed. Their Pavilion boutique is also currently open 12pm – 7pm daily for in-person visits. 

Read more watches and jewellery stories here.