You can soon renew your Malaysian passports online

You can soon renew your Malaysian passports online

Problem solved?

Text: Rachel Au

Site: The Star
Image: The Rakyat Post

Come 1 September, you’ll be able to apply or renew your passport online but the service will be available at selected offices only

A few months ago, Malaysians were appalled that it would take them months to apply for or renew their passports as there was a shortage of booklets. The issue has since been rectified and The Immigration Department will soon be launching the first phase of the 'MyOnline Passport' system on 1 September.


With this, Malaysians can renew their passport online by updating their details, uploading the necessary photo, and make the payment via a debit or credit card. It can be done from anywhere—including via a smartphone—and anytime. In addition, the processing time is thus expected to be reduced to less than an hour. 


However, as this is the first phase of the pilot programme, you'll only be able to collect the passport from the designated issuing counters—the immigration offices in Pahang, Sarawak, Penang and Putrajaya, as well as the Urban Transformation Centres (UTC) in Pudu Sentral, Kuala Lumpur, and [email protected], Johor.


"The applicants are allowed to choose any of the passport issuing counters in the four states involved, for example, the online application is made in Johor, but (the applicant) may want to collect it (passport) at the Immigration Department counter in Penang," director-general Datuk Seri Mustafar Ali of The Immigration Department.


He added that if the first phase is successful, the department will extend the system to other states in the following month. Fingers crossed.


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